Contact ExactPDF
Reach ExactPDF by email. Use the address that matches your question; there is no contact form.
Email addresses
Privacy requests
Requests to access, correct or delete personal data, and questions about the Privacy Policy. As that policy explains, verified requests are normally completed within 30 days, subject to legal retention requirements.
What to include in a support email
- The address (URL) of the page or tool you used.
- Your browser and device, for example Chrome on Android or Safari on a Mac.
- What you expected, what happened instead, and any error message.
- For ExactPDF Max or the API: your account email and the job ID if one was shown. Never send an API key or password.
- For a payment: the payment provider, amount, date and payment reference.
Please don't send private documents
For tools that run in your browser, we never need the file itself: it stays on your device and we cannot see it. A description of the problem is usually enough. If a sample would help, use a file without personal or confidential information.
More help
Many answers are already in the FAQ. About ExactPDF explains who runs the site and where files are processed. Policies: Privacy Policy, Terms & Conditions and Refund policy.